Here you’ll find quick answers to some of the most common queries about our products, manufacturing options, branding services, lead times, sizing, and more. If you don’t see what you’re looking for, our team will be happy to assist further.
Yes. We manufacture a wide range of garments locally, ensuring quality, consistency, and shorter turnaround times.
Absolutely. We offer embroidery, screen printing, heat-press, and sublimation branding options depending on the garment and desired finish.
Yes. We can customise colours, trims, and branding details for schools, sports teams, corporate uniforms, and workwear orders.
Turnaround times vary depending on order size and customisation requirements. Standard orders average 2–4 weeks. Bulk and fully customised items may require additional time.
Some standard items are held in stock, while others are manufactured to order. We’ll advise availability when quoting.
Yes. Samples can be arranged for sizing and quality review.
Minimums vary depending on the product type and customisation method. Standard garments typically have low minimums, while bespoke sublimated designs may require higher volumes.
Most garments are available in both junior and adult sizes, ideal for schools, teams, and corporate groups.
Simply contact us with your requirements, product choices, quantities, and branding details. We’ll prepare a quotation and guide you through the process.
Yes. We supply throughout South Africa and can arrange delivery where required.
Yes. We provide volume-based discounts depending on quantities and garment types.
We do our best to match colours as closely as possible using available fabrics and pantone references.
Yes. Our fabrics are selected for comfort, strength, colour-fastness, and long-term wear.
Yes. We can produce branded accessories, scarves, caps, and fanwear for school and club events.
We accept EFT payments. Full details are provided on your quotation and invoice.
We stand behind the quality of our products. If you experience manufacturing concerns, contact us and we’ll assess the item.
Yes. We offer individual name customisation depending on the garment and branding method.
Returns and exchanges are assessed on a case-by-case basis. Custom-branded items generally cannot be returned unless there is a manufacturing fault.
Sizing issues can be addressed through exchanges on standard, unbranded items. For branded garments, we strongly recommend sizing samples before ordering.
Yes. We deliver nationwide through reputable courier partners. Delivery fees will be confirmed on your quotation.
Yes. Orders can be collected during business hours once you receive confirmation that they are ready.
Wash inside-out on a gentle cycle, avoid harsh detergents, and never iron directly on printed or embroidered areas.
All fabrics are tested for colour-fastness. Following recommended care instructions helps maintain colour and garment longevity.
Where possible, yes. Priority scheduling can be arranged depending on production capacity and garment type.
Urgent orders may incur a priority fee due to overtime and accelerated scheduling.
Yes. We can manufacture complete school uniform programmes, including sports kits and accessories.
Yes. On-site sizing events can be arranged for larger institutions.
Yes. Digital mock-ups are provided for approval prior to manufacturing or branding.
Changes can be made before approval. Once approved and in production, changes may incur additional costs.
High-resolution vector artwork is preferred (AI, PDF, EPS). PNG files may be accepted depending on branding method.
Yes. Basic artwork setup can be arranged if needed. More complex design work may incur a design fee.
We will notify you as soon as your order is complete and ready for delivery or collection.
While rare, any delays due to fabric availability or supply interruptions will be communicated promptly.
Yes. If you identify a genuine manufacturing defect, we will repair or replace the garment.
While rare, any delays due to fabric availability or supply interruptions will be communicated promptly.
We will suggest the closest available match or advise on production lead times until stock returns.
A deposit is typically required to secure production and materials. Balance is payable before delivery.
Customer information is used only for quotation, ordering, and delivery purposes. We do not share data externally.
